Thank you for choosing Izivure LLC. We are committed to providing our customers with efficient and reliable delivery services. Please carefully read the following shipping policy for order processing, delivery times, and related information.
Delivery Area
Currently, Izivure LLC only offers delivery within the United States.
We do not currently offer international shipping services.
Order Processing Time
All orders will be processed after payment confirmation.
Order Processing Time:
Monday to Friday: 1–3 business days
Orders are not processed on weekends and public holidays.
During peak sales periods or in special circumstances, order processing times may be longer.
Delivery Time
After your order is shipped, the estimated delivery time is as follows:
Delivery Area | Estimated Delivery Time
United States | 3-7 business days
The above times are estimates only and do not constitute a delivery guarantee.
Logistics Carriers
Depending on the order, we may choose the following logistics service providers for delivery:
USPS | UPS | FedEx | Other authorized logistics partners
The specific carrier will be arranged based on the delivery address and order requirements.
Order Tracking
After your order is shipped, you will receive a shipping confirmation notification.
If tracking is provided, you will receive:
Tracking number
Carrier information
Order status update
Please allow the logistics system to update tracking information within 24 to 48 hours of shipment.
Address Information
You are responsible for providing accurate and complete delivery information, including:
Recipient’s name
Street address
Apartment or unit number (if applicable)
City
State
Zip code
Phone number
The customer will be responsible for any delivery failures, delays, or additional costs resulting from incorrect address information.
Delivery Delays
The following may cause delivery delays:
Inclement weather
Holiday rush
Carrier operational issues
Natural disasters
Government restrictions
Other force majeure events
Izivure LLC is not liable for delivery delays beyond our reasonable control.
Lost or Damaged Packages
If you receive a damaged package, please contact us as soon as possible after receiving it and provide:
Order Number
Photo of Damaged Item
Photo of Packaging (if applicable)
If the tracking information shows delivery but you have not received the package, please contact us promptly for assistance with the investigation.
Refused Package Acceptance
If the customer refuses to accept the package or the package is returned due to reasons such as no one being able to sign for it or an incorrect address:
The actual return shipping and processing fees may be deducted from the refund amount; Original shipping fees will not be refunded (if applicable).
One-Time Sales Notice
Thank you for choosing Izivure LLC. We are committed to providing you with excellent products and delivery services.